Reference

Terms and Conditions That Govern Your 3666 Account

Before you open an account or make a deposit through bKash, Nagad, or Rocket, read these terms — they set out what we expect from you and what you can expect from us.

Account eligibility appliesbKash, Nagad, Rocket deposits coveredLocal law and eligible regions applyTerms may update — check back
3666 Terms and Conditions That Govern Your 3666 Account
HOW WE HANDLE THIS

Account Security and Policy Commitments

Wallet Verification When you withdraw to bKash, Nagad, or Rocket, we verify the wallet number matches your registered account. This step protects your funds from misdirected transfers.
Account Data Retention We retain account records for as long as your account is active and for a period after closure, in line with our internal data policy. You may request a summary via email.
Terms Change Notification When these terms change materially, we update this page and may notify you via the contact method on your account. The date of the latest revision appears at the bottom.
Requesting Amendments You cannot amend the standard terms, but you can request a review of a specific account action. Submit your request through live chat or email with your account details attached.
REACH OUR TEAM

Contact Us About These Terms

Team online

Live Chat

Open the chat widget on any page to ask about a specific clause, your account status, or a wallet verification query. Response during active hours.

Email Support

Send a detailed query about your terms-related concern to our support address. Include your account reference and the wallet method — bKash, Nagad, or Rocket — involved.

Help Centre

Our help section has answers on account rules, wallet name matching, and what triggers a manual review. Check there first for faster answers.

Frequently Asked Questions About These Terms

Yes. All deposits — whether via bKash, Nagad, or Rocket — are subject to these terms. The wallet name must match your registered account name for withdrawals to clear.

No. Each person is allowed one account only. Duplicate accounts are a breach of these terms and may result in suspension of all related accounts and voiding of any balance.

A name mismatch triggers a manual review before the withdrawal is processed. You will need to provide verification via our support team to resolve it. Contact us through live chat.

We update this page when terms change and note the revision date at the bottom. For material changes, we may also contact you using the details registered to your account.

Yes. Access to this platform and its services depends on your local law and eligible region. It is your responsibility to check whether use is permitted where you are located.

Send an email to our support address with your account reference and a clear description of the issue. Our team reviews requests in the order they are received.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.